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Privacy Policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Institute of Licensing’s (IoL’s) relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘IoL’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 'Ridgeway, Upper Milton, Wells, Somerset, BA5 3AH. Our company registration number is 4884548. The term ‘you’ refers to the user or viewer of our website. This privacy policy sets out how IoL uses and protects any information that you give IoL when you use this website.

IoL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. IoL may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2015.

What we collect

We may collect the following information:

  • name, job title, organisation etc.
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our services.
  • We may periodically send information which we think you may find interesting using the email address which you have provided.
  • We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by the IoL and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of the IoL. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, the IoL, takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright

You acknowledge that the copyright in and to this web site or any part of it belongs absolutely to the IoL or (as the case may be) any third party who has provided the material in question.

Except as permitted by these Conditions of Use, you are not entitled to copy or reproduce all or any part of the contents of this web site in any form, or to incorporate these web pages or any part of them in any other work or publication, or to distribute or copy these web pages for any purpose.

Permitted Use

You may download a single copy of any pages on this web site for private viewing and browsing off-line, and you may print a single hard copy of such web pages, in each case for your personal use only.

Links

You may create a hypertext link to this web site on any other web site, provided that the link is to the home page of this web site and you make it clear as part of the link that the link is to the IoLs web site. We may withdraw this permission on notice to you, in which case you must remove that link.

Where you have followed link from another web site to reach this web site, the IoL accepts no responsibility for that other web site or any statements, representations or information in that other web site.

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