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The PMA reported that the new multi-site accreditation scheme, the first issued by Best Bar None, covers Greene King’s nationwide.
According to the report, the accreditation scheme "demonstrates a strong focus on the safety and wellbeing of its team members, customers, and communities" by Greene King pubs.
Greene King chief communications and sustainability officer, Assad Malic, is reported to have said:
“We want everyone to be able to socialise safely in our pubs and by working with Best Bar None this national accreditation offers customers that added reassurance.
“Ensuring our pubs are welcoming and safe for all our customers and our teams is a responsibility which we take very seriously. We are pleased to lead the way with this, and it will be good for the whole industry as it is rolled out further.”
Best Bar None chairman Lord Smith of Hindhead, Philip Smith, added:
“We are delighted to have developed this with Greene King and we are confident that the many benefits of venues becoming accredited across an entire business will be an incentive for other multiple operators to follow suit.
“The scheme has the added benefit of providing pub, club and bar operators with tangible evidence to demonstrate their commitment to, and investment in, customer and staff wellbeing and safety.”
About Best Bar None
Best Bar None helps customers to identify well-run pubs, bars, clubs and other businesses that serve alcohol. Supported by the Home Office, the drinks and hospitality industries, the accreditation assesses against four themes:Venue management: assesses security measures and steps taken to reduce noise, litter and other effects the business may have
- Staff training and care: considers how staff are supported by the business to perform their role, develop and grow, and to protect their wellbeing
- Customer safety and welfare: reviews how well the venue takes care of its customers including preventing alcohol being sold to those under 18
- Customer service and community: recognises that businesses work hard to provide a warm welcome to their customers and the communities they are part of
Accreditation lasts for a year, and the assessment is regularly updated to ensure current priorities such as the safety of women and girls are included.