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Licensing Enforcement Officer - East Herts Council Closing Date: 10/04/2020

Job Title: Licensing Enforcement Officer (RS029)


Grade 7, £30,245 - £33,487 pro rata (inclusive of local weighting), part time, 18.5 hours per week, permanent.  Based in Hertford.  Closing date is Friday 10th April 2020 at midnight.


About the role

An opportunity for a Licensing Enforcement Officer has become available to work at Hertford as part of the Licensing & Enforcement Team. This is an exciting time for you to join us and develop your career as we are an authority that does not shy away from making the tough decisions. As a result your work will be exciting and varied and you will be fully supported to bring the most out of yourself. Our knowledgeable and experienced team is based both at the Council’s Wallfields office and Hertford Police Station.


This motivated and highly professional team is looking for an individual committed to excellence in their work and with a passion for Licensing and compliance to help ensure that regulated activities do not cause harm.  If successful you will assist across all aspects of compliance for the service including dealing with a wide variety of parties face to face, over the telephone and in writing.


Some of the key responsibilities include:

  • To undertake all duties necessary in respect of a range of Local Authority licensing functions including the monitoring of compliance, investigation of complaints and ultimately enforcement;
  • To carry out risk based inspections of:
  • premises and vehicles in relation to Hackney Carriage and Private Hire licensing
  • licensed premises both during and out of permitted hours;
  • To apply the relevant regulations, conditions and codes of practice, and to give advice and guidance on licensing law and related technical aspects to the public, applicants, other regulators, Members and other stakeholders;
  • Prepare and present reports for the Head of Service, Licensing Sub-Committees and Licensing Committee;
  • To investigate complaints and possible breaches. To interview witnesses under PACE, obtain statements as necessary and prepare case files for legal services etc;
  • To attend court as necessary;
  • To routinely work outside normal office hours.

About you


This role will suit an individual with an eye for detail who enjoys a customer facing environment.


The ideal candidate will have:

  • Good knowledge of licensing, enforcement activities and community safety;
  • Licensing qualification or related discipline;
  • Effective presentation and communication skills at all levels;
  • Strong report writing skills;
  • Ability to conduct complex investigations including PACE interviews;
  • Experience in licensing/ enforcement or similar field;
  • Ability to contribute effectively to team working whilst prioritising, planning and managing your own time effectively;
  • Knowledge of statutory nuisance, CPW’s, CPN’s and associated legislation would be advantageous;
  • Self-motivated, enthusiastic and confident;
  • Current valid driving licence and use of car.


About us


East Herts is consistently rated as amongst the best areas in the country to live, with excellent schools and healthcare, a huge array of green space, beautiful waterways, unique market towns and picturesque villages.  We also enjoy high levels of employment and a diverse local economy.


The vision of the Council is to provide East Hertfordshire residents and businesses with a future that is prosperous and sustainable. In order to achieve this, a number of strategic objectives have been developed, which allow the Council in conjunction with its many partners to focus on the key issues that concern the residents of East Hertfordshire.


Whatever their role, everyone contributes to delivering great services to our local community. Our vision is to preserve the unique character of East Herts and ensure it remains one of the best places to live and work. To accomplish this, our focus is to improve the health and wellbeing of our communities, enhance the quality of people's lives and enable a flourishing local economy.


Our team is at the very heart of our council – by demonstrating our corporate values of ‘Here to Help’, ‘We work together’ and ‘We aim high’ we make a real difference to our local communities. We are dedicated to staff development and individual success within a team framework. To help our staff deliver, we provide a supportive work environment, development opportunities and work to help everyone achieve their potential, whilst enjoying a positive work-life balance. 


Benefits of working for us


  • A variety of flexible working options available, including part-time working, job share, compressed hours and home working.
  • Flexi-time scheme.
  • Local Government pension scheme, including death in service benefit.
  • Generous annual leave – 25-28 days plus 5 additional days after 5 years’ local government service.
  • Discounts at top high street retailers, including interest-free repayment through salary for tech such as tablets, laptops and mobile phones.
  • Professional environment where your career path really matters and your development is supported by the council through a combination of corporate training courses, e-learning packages and sponsorship for professional qualifications.
  • Excellent wellness programme including a free and confidential employee assistance programme; a dedicated wellbeing centre providing education, support and tools for employees e.g. to improve financial wellbeing; Wellness sessions on e.g. mindfulness, reflexology; Mental health first aid support; Discounts at gyms, Health screening, Flu shots, Volunteer time, and a Buddy programme
  • Staff forum, staff suggestion scheme and a monthly staff recognition award.
  • A dynamic, positive, friendly and supportive working culture.  Open communications between staff and managers at all levels, and between services and teams.


As part of our Green Travel agenda we actively encourage employees to explore more economical and eco-friendly means of travel to work, e.g. public transport, cycle, walk or car share, and support this through a number of initiatives such as Liftshare. Employees can take advantage of the cycle to work (salary sacrifice) scheme and we also have pool e-cars available for employees to use for business travel.


How to apply

For an informal discussion regarding the role, please contact Oliver Rawlings, Service Manager – Licensing and Enforcement, on 01992 531629.


Full details and how to apply can be found on our website:


Closing date:  Friday 10th April 2020 at midnight.  CVs will not be accepted.


If you do not hear from us within 1 week of the closing date please assume that your application has not been successful.


If your application has been successful, the recruiting manager will contact you to invite you to an interview and assessment which will be held between the 20th April and 1st May 2020 (you will only be required to attend on one date). 



EHC is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity